HVAC FAQs

There are many different brands of systems in operation and most of them contain components that are very similar, the real value is in your warranties and professional installation of your equipment.

The answer is to set your thermostat wherever you are comfortable setting it at; if your system is sized and operating correctly and all other factors such as insulation in your home are adequate then the system should perform well without astronomical cost no matter what temperature you desire in your home.

Air systems are very similar to vehicles in this regard, if they are maintained properly and are not “abused” with excessive usage demands, they should last at least 10 years.

There are many variables when it comes to proper filter changes. 1-inch filters should be changed monthly at minimum; 4-inch or 6-inch filters may be changed quarterly depending on your environment and air quality.

This could be due to a freeze event, which would indicate a failure on the low side of the system (blower motor failure, a restricted evaporator coil, or a low refrigerant charge from an active refrigerant leak) or a clogged condensate drain line.

Roles reverse in the winter time with a heat pump system regarding condenser and evaporator coils; your outdoor coil will develop a layer of frost by design in the heat mode but there is a defrost function that should control the amount of frost, frost is normal but thick ice could indicate a failure with the defrost control system.

Some noises are normal with an AC system because it is a sophisticated machine with moving parts and controls; and loud “banging or clanking noises” are not normal; sometimes there will be a “buzzing” noise and this is usually a control component that may or may not be working properly.

Every home is different, and many factors determine the right answer, including but not limited to square footage, insulation levels, window area, ceiling height and duct condition.

This is almost always an indication of improper system design or ductwork failure.

There are many different factors that are involved in pricing, from different brands to different efficiency levels, it all varies based off of needs and desires

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Generally speaking yes, to get proper performance out of the system they need to match with the equipment they were designed to work with, there are special scenarios where this is not the case.

We can do this at a time and material basis, however only the connections we make will be warrantied in this case, we will not warranty the equipment.

If the system is throwing dust or air out of the registers or there is obvious visual damage to the duct or if the air coming through the registers is not adequate then this could be an indication that a duct repair or replacement needs to be executed.

This could be an indication of system failure or inadequate sizing or even external factors within the building science of your home.

This would indicate a failure either within the refrigeration part of the system or with a system control.